Tracing

CCIhas invested heavily in the tools needed to trace your customers.  We have multiple options available to us, from electronic tracing to desk based and agent trace to complex international tracing.

Our Trace Agents

Our trace agents are some of the most experienced in the business and they are all equipped with the latest technology and software necessary to ensure the highest quality results in the quickest possible time.

The Law

These days it is not enough to be able to trace a customer – you need to be able to establish that you have done so legally and ethically. CCI is acutely aware that we are acting in your name. We always act within permissible legal and ethical boundaries – cutting corners never pays in the long-term.

Trace to Debt Recovery

Once the customer has been traced the account is immediately transferred to our collections department.  This allows the debt recovery process to start without any further delay, helping to secure a successful outcome.

Start Tracing Your Customers Today

Contact Us

+44 (0)1766 772288

Opening Times:

  • Monday to Friday
  • 08:45 to 17:00
  • Saturday
  • Closed
  • Sunday
  • Closed
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ISO-9001 Quality management
ACA International
ISO-27001 Information Security Management
PCI Security Standards Council
Investors In People Gold
International Credit Exchange
Professional Indemnity Insurance
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CCI Credit Management Ltd. Authorised and Regulated by the Financial Conduct Authority.
© CCI Credit Management Ltd. Data Protection Registration Number: Z5640292. FRN: 712354.