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Rapid Response To Your Credit Management Requirements

Before, During And After The COVID–19 Pandemic

Covid Rapid Response

As a result of the Covid-19 pandemic, a large proportion of the worst affected companies are rapidly reaching a point where they will not be in a position to pay their suppliers.

How are your customers behaving?


This is where we believe we can help. Getting in early is good business practice and demonstrates a proactive approach.

We have over 35 years’ experience in Credit Management providing advice to companies with problems on their “order to cash” process.

Getting paid is the key issue for companies now. Using our team’s skills and experience we aim to preserve the value of your client’s Accounts Receivable (“AR”) and ultimately maximising recoveries for them as this unprecedented crises works its way to hopefully a rapid conclusion.

We work “hand in glove” with you on the “problematical” AR, thus releasing your employees to focus on current transactions.

We will focus first and foremost on obtaining payment of intransigent debts in full where possible or, if not successful, to negotiate and manage fair and sustainable repayment plans with keen terms and time frames.


We use the services of CCICM to aid us with international recovery work. Through their services we have achieved recovery of arrears, payment plans and collaboration in selling mortgaged property.
We have found the services provided by CCICM to be of the highest order… Our association is now more than 10 years old.
Training Solutions Provider
We have used CCICM since 2003 and have always found them to be excellent in every aspect of debt recovery.  The reputation of our Trust is paramount to us and when using CCICM this is never put at risk.
NHS Hospital

What Are The Benefits?

  • Preservation of value in the AR.
  • Normalisation of cash flow and maximising recovery.
  • Improving viability for both you and your customers.


There are two pricing models:

  • We charge a fixed fee per account managed.
  • We charge a % of the sum recovered. In each case this represents a genuine, value for money solution to a problem which, unless professionally managed, is likely to get much worse over the coming months.

About Us

  • CCICM is a multi-award winning company
  • 35 years’ experience in managing credit control
  • We work for Governments, Banks,Accountants,
    Asset Based Lenders,Turnaround Professionals,
    Insolvency Practitioners, Private Equity Firms,Multinationals and SMEs
  • Our headquarters are in UK with 90 partner offices worldwide.
  • FCA authorised and regulated
  • ISO27001 & 9001.

Our approach is collaborative – not adversarial

Our aim is always to preserve the trading relationship between you and your customer. In so doing we are able to sustain and strengthen that relationship, build customer loyalty whilst ensuring you get paid and both you and your customer can trade their way out of these difficult times.

We are realistic. Our systems are configured to identify, at a very early stage and separate genuine hardship, from a lack of willingness to cooperate. In either case we have a variety of strategy based workflows and skilled negotiators to ensure that you are paid the maximum possible, as quickly as possible.

This service is available in the UK and internationally as we have over 90 partner offices worldwide servicing over 130 countries.

To see how we can help, contact us using the following form, or alternatively you can talk to one of our agents directly on: +44 (0) 1766 772288

Contact CCI

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If you would like further information about any of our services, please call our sales department on +44 (0) 1766 772288, alternatively send us an email, or visit our Contact Page for further options

Message From CCI Credit Management

We are aware that Coronavirus (COVID-19) is causing a level of uncertainty for everyone. We want to reassure you that the health and safety of our employees, clients and customers are our top priority and we are continuing to closely follow government guidance.

Our services are still available, with some slight changes in light of the risks posed. We are fully operational and we will continue to support our clients and customers during this challenging time.

We ask during this time that you avoid contacting CCICM by post where possible, to avoid exposure to our staff and the hard working postal workers. Please refer to our ‘Contact Us’ page to better direct your enquiries by telephone or email https://www.ccicm.com/contact-us

If COVID-19 is causing an adverse impact on your financial situation, we want to remind you that we are here to help. To discuss payments or your current payment arrangement, please contact one of our advisors on 01766 771166 between 9-5, Monday to Friday or click here to email our offices directly.

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