Our Trace Agents
Our trace agents are some of the most experienced in the business and they are all equipped with the latest technology and software necessary to ensure the highest quality results in the quickest possible time.
CCIhas invested heavily in the tools needed to trace your customers. We have multiple options available to us, from electronic tracing to desk based and agent trace to complex international tracing.
The Law
These days it is not enough to be able to trace a customer – you need to be able to establish that you have done so legally and ethically. CCI is acutely aware that we are acting in your name. We always act within permissible legal and ethical boundaries – cutting corners never pays in the long-term.
Trace to Debt Recovery
Once the customer has been traced the account is immediately transferred to our collections department. This allows the debt recovery process to start without any further delay, helping to secure a successful outcome.