2013 has been a busy year. As a multi award winning agency we were delighted to receive 2 further awards, one For the ‘Best use of Foreign Languages in news-2013Business’ and the other for GCS ‘Partner of the Year’. We have also added 10,000 square feet of office space to our existing operation to cope with growing demand and house our UK based International Call Centre.

This year we decided to take up the ‘Movember’ challenge, joining forces with men the length and breadth of the country who grew moustaches for the entire news-movembermonth of November.

We are delighted to announce winning the 2013 IWA/Western Mail award for the ‘Best use of Foreign Languages in Business’.

TCF or Treating Customers Fairly has always been a fundamental part of our ethos. Acutely aware that we are acting on your behalf, reputational protection news-tcfunderpins everything we do.

Research has shown that collectability decreases by 10% for every additional 30 days an account is overdue.

A recent parliamentary enquiry has found that British small-to-medium enterprises were owed more than £36bn in late payments last year

As part of the Government’s programme of regulatory reform for financial services, the Financial Conduct Authority (FCA) will take over regulation of the fca-oftconsumer credit regulated sector from the Office of Fair Trading (OFT) on 1 April 2014