Refer A Debt To CCI
Whether you’re a new customer, or an existing customer, refer a debt direct to us today, to start the collections process
CCICM is committed to making its charges as transparent as possible and offers a choice of services. These include a no win no fee option for pre-legal collections. In certain circumstances we can also add our fees to the debt.
The amount we charge is variable and depends on the type and age of the debt and the location of the customer. This will be discussed fully with you before any collection activity commences.
How Our Charge Structure Benefits You
No Win No Fee
For the majority of pre-legal collections, CCICM operates a no win no fee pricing structure. This means we only charge our clients a percentage of money recovered and we don’t charge any up-front fees.
Free UK Debt Recovery
For commercial debts, our agreed fee can be added to the debt. Payments received are used to settle the fee first and the debt thereafter.
Example: Your customer owes you £1000. We agree that CCICM’s fee will be 10% of that amount (i.e. £100).
- We request £1100 from your customer
- The first £100 recovered is used to pay CCICM’s fee
- Thereafter, all other payments repay the debt
UK Consumer
We are unable to add fees on to consumer debts unless you have terms and conditions that allow for this. In that event you can opt for either free or subsidised options. If not then we simply charge you a percentage of money recovered at the pre-agreed rate on the debt amount only.
International
Fees can be added on to all international commercial debts (and consumer debts if your terms and conditions cater for this). However, depending on the rules in specific country we reserve the right to remove additional fees if necessary.
In order for us to provide you with our most competitive quotation please supply us with as much information as possible. One of our experienced consultants will then conduct an assessment of your claim(s) and provide you with an email quotation based upon the available facts. Ordinarily we will respond the same day and all information provided will be treated as confidential. Some or all of the following information will be required:
To Provide Your Quote, We Require The Following
Age of Debt
This is usually the single most important factor in determining the collect-ability (and therefore the price) of a case. The older a case is, the harder it is to collect and the more we may need to charge.
Provenance
What has happened to a debt prior to it being referred to ourselves may affect what we may quote you. For example, has there been another collection agency involved, have you issued legal proceedings or carried out any other collection activity?
Sector
The type and category of a debt significantly affect what we may charge for debt collection. For example, are the debts for rent arrears or goods supplied? Commercial debts or consumer debts? Some sectors are notoriously difficult to work, which may affect the price that we quote as well as how a case is worked.
Value and Volume
Typically any collection agency will charge you a lower commission rate for a higher volume or higher value work.
Location
Overseas collections may have to be undertaken from the country of the customer, therefore the location of the customer can affect the cost of the collection. For instance, collecting in Europe is generally cheaper than collecting from countries outside Europe. The UK is cheaper than the Republic of Ireland. There is also far greater financial risk to ourselves when dealing with international debts.
Other
We have listed most of the factors that could affect our commission rate. However there could be other factors that only you are aware of that may be relevant to the collection and you should provide us with any relevant facts.
It is important for us, as it would be for any reputable collection agency, to have a thorough understanding of any case before we undertake work on your behalf. It is equally important that we are informed of all the facts in order to provide you with a quotation that is fair for all parties. If we believe we are unsuitable for your requirements we will advise you and if possible recommend a more suitable agency that may be able to assist.
Start The Collections Process Today
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Alternative Ways To Contact Us
Postal Address
CCI Credit Management Ltd
The CCI Centre,
Snowdonia Business Park,
Porthmadog,
LL48 6LD,
United Kingdom
For a full list our contact options
please visit our Contact-Us page
