UK & International Collections
CCI Credit Management is one of the world’s leading debt recovery agencies. We combine over 30 years’ experience with expertise and professionalism to deliver the highest quality service to the public and private sectors. We act on behalf of a broad range of clients from SMEs to multi-nationals. We include banks, public utilities, government agencies and central governments amongst our clients.
Our experience of both UK and International collections leads to us being recognised as one of the most successful debt recovery agencies in the world. We offer a bespoke service tailored to clients’ individual needs. This flexible approach, coupled with specialist teams of expert collectors and negotiators, ensures the highest possible recovery ratios.
Our rates are highly competitive and we operate on a ‘no win-no fee’ basis. There are no set-up fees and no hidden costs. Many of our clients use CCI as an extension of their own credit control department.
Frequently we are asked to use a soft touch and simply bring the outstanding accounts up to date which enabling the trading relationship to continue as normal. Our collectors are all highly trained and skilled negotiators. Their role is frequently that of a mediator, finding a solution to whatever impasse has caused a breakdown in communication. Quite often the relationship between our clients and their customers has grown stronger as a consequence of our intervention as we have assisted in resolving whatever problem existed and enabled the future flow of business.
Many of our clients use CCI as an extension of their own credit control department; we are able to provide extremely competitive quotes for early stage collections.
Our commercial collectors are trained to resolve complex commercial disputes. They understand the difference between a customer buying time from one with genuine issues. In particular, they understand the importance of escalating the intensity of the collection process according to the circumstances of each
account. They deploy the full range of litigation options and are fully trained in insolvency and contract law. In short, we have the tools to ensure your payment in advance of other competing creditors.
In addition to recovering many millions of pounds from UK debtors, we recover even more from overseas. With partner offices in over 90 countries employing over 3000 people, CCI provides the complete solution to all of your international credit management needs. See section entitled ICE to learn more.
For further information on our international collections visit our page: International Collections
Some of the sectors we work with are:
Healthcare & Care Home
CCICM are the undisputed market leader in Health & Social care collections with 80% of the UK NHS trusts, health boards and private hospitals as our clients.
For more information on our Healthcare & Carehome debt recovery services, visit:
Carehome Debt Recovery
Healthcare Debt Recovery
CCICM act for many universities and colleges, recovering loans, tuition fees, and accommodation debts from UK and overseas students.
For more information on our Higher Education debt recovery service, visit this page: Higher Education Debt Recovery
Trade Credit Insurance
CCICM has worked in partnership with major, global credit insurers (ECA’s) for many years and has huge experience in this sector.
Our recoveries solutions for our ECA clients includes:
- Global debt recovery.
- Financial Re-structuring and Turnaround processes.
- Insolvency including Funded Insolvency options.
- Asset-Tracing, Site Visits and Expert Reports.
- Negotiating settlements.
- Litigation and Litigation Funding.
- Re-marketing returned/unwanted consignments/offsetting demurrage fees.
Probate recovery is almost certainly the most challenging area of receivables management. Dealing with bereaved relatives requires sensitivity and meticulous care.
We have devised the strategies and extensive training programme to ensure we never compromise on quality and always deliver the highest possible standards.
For further information on our Probate collection service please visit this page: Probate Recovery
CCICM has a long and successful track-record of purchasing debt. Because of our expertise in the commercial and international sectors along with adherence to quality standards, we are uniquely positioned to combine maximum returns to vendors with minimum risk.
For more information on our Debt Purchase Service please visit this page: Debt Purchase