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Online Case Management System Tutorials

Below are a series of short tutorial videos which take you step by step through some of the most important functionality of our online system. Just click on each video icon to play.

Individual Case Management

Online tutorial - Individual case management

Management Information

Online tutorial - management information

Task Management

Online tutorial - task management

Advanced Search Facility

Online tutorial - Advanced Search facility

Hierarchical Control

Online tutorial - hierarchical control

Any Questions? Contact Us Now

Contact Us

+44 (0)1766 772288

Opening Times:

  • Monday to Friday
  • 08:45 to 17:00
  • Saturday
  • Closed
  • Sunday
  • Closed
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Message From CCI Credit Management

We are aware that Coronavirus (COVID-19) is causing a level of uncertainty for everyone. We want to reassure you that the health and safety of our employees, clients and customers are our top priority and we are continuing to closely follow government guidance.

Our services are still available, with some slight changes in light of the risks posed. We are fully operational and we will continue to support our clients and customers during this challenging time.

We ask during this time that you avoid contacting CCICM by post where possible, to avoid exposure to our staff and the hard working postal workers. Please refer to our ‘Contact Us’ page to better direct your enquiries by telephone or email https://www.ccicm.com/contact-us

If COVID-19 is causing an adverse impact on your financial situation, we want to remind you that we are here to help. To discuss payments or your current payment arrangement, please contact one of our advisors on 01766 771166 between 9-5, Monday to Friday or click here to email our offices directly.

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