CCI is proud to announce that it has once again been named a finalist for the prestigious Collector Accreditation Initiative (CAI) Award for 2025, following its celebrated win in 2024.
Developed by the Credit Services Association (CSA), the CAI Award recognises excellence in compliance knowledge and practice across the collections and debt purchase sector. The initiative is designed to benchmark the understanding and application of regulatory standards among frontline staff, ensuring that organisations maintain the highest levels of professionalism and integrity.
The CAI exam rigorously assesses staff competency, with successful candidates earning individual accreditations that contribute to a company-wide certification. CCI’s continued success in this initiative reflects its unwavering commitment to compliance, staff development, and industry best practice.
“We are delighted to be recognised once again by the CSA,” said David Hughes, Collections Manager, at CCI. “This nomination is a testament to the dedication of our team. We’re proud to be part of an initiative that raises the bar for the entire industry.”
The company looks forward to the awards ceremony and to celebrating the achievements of organisations across the sector.
CCI extends its congratulations and best wishes to all fellow finalists.
CCI is a leading organisation in the collections industry, committed to ethical practices, regulatory compliance, and continuous professional development. With a strong focus on empowering staff and delivering exceptional service, CCI remains at the forefront of industry standards.
